1. General Return Policy

You have 30 days from the date you received your item to request a return.

2. Conditions for Returns

• The item must be unused, undamaged, and with all original tags attached.
• It must be in its original packaging.
• A proof of purchase (such as a receipt or order confirmation) is required.

3. Non-Refundable Items

• Gift cards
• Downloadable digital products (e.g., software, ebooks, courses)
• Sale or "Outlet" items (if specified on the product page)
• Custom or personalized items
• Perishable goods (if applicable)

4. Return Process (How to Initiate a Return)

1. Contact Us: Email info@scalifypro.net with subject "Return Request - Order #[Your Order Number]".
2. Await Instructions: Our team will respond within 48 business hours with return steps and the address.
3. Ship the Item: Pack securely and ship with tracking. We are not responsible for lost or damaged items during return transit.

5. Inspection and Refunds

• If approved: A refund will be processed and returned to your original payment method within 5–10 business days.
• If rejected: We will notify you of the reason and options (e.g., item return at your expense).

6. Return Shipping Costs

You are responsible for return shipping costs. Original shipping fees are non-refundable and may be deducted from your refund.

7. Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, contact us within 48 hours of receipt at info@scalifypro.net. Include a photo and your order number. We'll replace the item or offer a full refund including shipping.

8. Exchanges

To get a different item, return the original and place a new order after the return is accepted.

9. Contact Us

For any questions regarding our Return and Refund Policy, please contact us at info@scalifypro.net.